Certified Quality

Fred Olsen Express wants to be a safe, reliable, punctual and efficient company known for its innovation, accessibility and approachability. Our goal is to meet the needs of all our customers in fair conditions and to contribute to the economic and social development of the Canary Islands.

To meet our objectives and commitments, we have developed an integrated management system capable of progressively bringing together the perspectives of maritime safety, quality, environment, universal accessibility in maritime transport, information security, security, occupational risk prevention and innovation.

This effort results in several awards and certifications that confirm that our management is appropriate and that we comply with established international requirements. Join us on this journey to excellence. Our certifications:

Quality Management System Certificate

ISO 9001 Certification: certifies our high quality and ability to meet clients' needs. It is the most popular model both nationally and internationally.

Designation	Holder	Duration	Purpose
ASP.NET_SessionId_fosapublicsite	Fred. Olsen Express	Per Session	Cookie that Microsoft.NET uses to remember the session identifier to make requests to the server.
ASPXFORMAUTH	Fred. Olsen Express	Per Session	Cookie used by Microsoft.NET to perform the authentication process (profile validation).
IDTPVTrace_IdentificadorDeLaSesión	Fred. Olsen Express	30 minutes	It is used to retrieve a purchase process not completed at the time of making the payment on the payment gateway and give the possibility of reattempting payment for it.
cookiesDirective_	Fred. Olsen Express	1 year	It is used to indicate that the user has accepted the use of cookies.
.BravoReservas.Session	Fred. Olsen Express	Per session	Used by the purchase process to remember the session identifier necessary to identify itself in requests to the server.
bravoReservasJWT	Fred. Olsen Express	Per session	Used by the purchase process to save essential session parameters for its operation on the server.
BravoReservasPayload	Fred. Olsen Express	Per session	Used by the purchase process to store information about the status of the process.
TPVTraceId	Fred. Olsen Express	30 minutes	It is used to retrieve a purchase process not completed at the time of making the payment on the payment gateway and give the possibility of reattempting payment for it.

Designation	Holder	Duration	Purpose
_utma	Google Analytics	Two years from configuration or update	It is used to distinguish users and sessions. The cookie is updated each time data is sent to Google Analytics.
__utmt	Google Analytics	10 minutes	Used to limit the percentage of requests.
__utmt_web1	Google Analytics	10 minutes	Used to limit the percentage of requests.
__utmt_web2	Google Analytics	10 minutes	Used to limit the percentage of requests.
__utmb	Google Analytics	30 minutes from configuration or update	It is used to determine new sessions or visits. The cookie is updated each time data is sent to Google Analytics.
__utmc	Google Analytics	Per Session	Configured to determine if the user was in a new session or visit.
__utmz	Google Analytics	Six months from configuration or update	Stores the source of traffic or the campaign that explains how the user got to the site. The cookie is updated each time data is sent to Google Analytics.
__zlcmid	Zendesk	Two years	Used to identify the device in the chat service.
__cfduid	Zendesk	One year	Used to identify the device in the chat service.
_clck	Microsoft Clarity	One year	It is used to distinguish users and sessions. The cookie is updated each time data is sent to Microsoft Clarity.
_clsk	Microsoft Clarity	One day	It is used to limit the percentage of requests by creating unique sessions per user.
CLID	Microsoft Clarity	One year	Used to determine new sessions or visits. The cookie is updated every time data is sent to Microsoft Clarity.
ANONCHK	Microsoft Clarity	10 minutes	Used for advertising purposes. Microsoft Clarity sets it to 0 to not send.
MR	Microsoft Clarity	One week	Used to determine if the MUID cookie needs to be updated.
MUID	Microsoft Clarity	One year	Identifies unique web browsers that visit Microsoft sites for analysis and operational purposes.
SM	Microsoft Clarity	Per Session	Used to sync the MUID cookie across Microsoft domains

Designation	Holder	Duration	Purpose
Conversion	Google Adwords	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Global Site Tag Fred. Olsen	Bing Ads	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Mobile Purchase Fred Olsen	Bing Ads	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Mobile Purchase Fred Olsen	Bing Ads	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Advertising	Appnexus	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Advertising	Mediamath	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Advertising	Doubleclick	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Analytics	Weborama	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
PageView	Facebook	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Purchase	Facebook	Persistent	These cookies have an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.

Keep browsing

Locate my reservation

Quick access

Keep browsing

Certified Quality

Certified Quality

Quality Management System Certificate

Environmental Management System Certificate (EMS)

Carbon Footprint Registration

Verified CO2 calculation certificate

Adherence to the Glasgow Declaration on Climate Action in Tourism

Certificate in Universal Accessibility

Information Security Certificate

PROCADE Data Protection Certificate

I am already a customer of Fred.Olsen